EMS International Express Service (Express Mail Service) is a special postal service operated by postal authorities worldwide. EMS international express services enjoy priority handling rights within postal, customs, and airline departments of various countries. It provides users with high-speed, high-quality delivery of international urgent letters, documents, financial instruments, commodity samples, and various other items, featuring strong customs clearance capabilities. EMS International Express does not add fuel surcharges, does not calculate volumetric weight, and charges based on actual weight.
Fastlink is one of the main agents of Shenzhen Post Office. If processing goes smoothly after goods leave the Fastlink parcel processing center, corresponding collection information can be queried on the EMS website http://www.ems.com.cn/ on the same day. EMS international express parcels are shipped globally from Shenzhen.
Advantages of EMS International Express
Simple Billing—EMS international express billing is straightforward, calculated as China Post EMS's published price multiplied by a discount, settled in RMB.
Stable Transit Times—Same-day cargo acceptance and dispatch, handover to Shenzhen Post Office on the same day, online tracking available the next day, saving time for domestic transportation. Delivery times are guaranteed; delivery can be completed within 3 days in Southeast and South Asia, 4 days in Australia, and 5 days in Europe and America.
Clearance Capability—Strong customs clearance capability via unified postal channels.
Cargo Restrictions—Only general cargo is accepted; volume is not calculated, making it suitable for shipments with large volume but light weight.
Service Scope—EMS international express reaches 210 global destinations, though some countries do not accept mail, such as the Netherlands, Chile, Barbados, Ecuador, and Guatemala.
EMS International Express Estimated Transit Times
EMS international express delivery typically takes 3~8 working days, excluding customs clearance time. (Due to varying processing times by different countries' postal and customs authorities, delivery times for some countries may be longer.)
Global Express Mail Service Volume and Weight Limits
1. Weight Limit: Unless otherwise specified by the destination postal administration, the maximum weight per piece is 20 kg. Mail containing fragile items or liquid substances is limited to 10 kg per piece.
2. Maximum Dimensions: Length does not exceed 1050 mm, and the sum of length plus the largest circumference (other than length) does not exceed 2000 mm.
3. Minimum Dimensions: Packaging boxes/cartons must have at least one side with a length ≥ 215 mm and width ≥ 130 mm. This surface must be flat, and corrugated cardboard surfaces must not show exposed flutes.
4. Cylindrical Packaging: Minimum size: Length 300 mm, Diameter 60 mm; Maximum size: Twice the diameter plus length does not exceed 1040 mm, and length does not exceed 900 mm.
5. When the destination country's postal service has specific regulations regarding weight and dimensions for international express mail, those regulations shall prevail.
6. Volumetric Weight Calculation:
a) Calculation applies only to parcels where any single side (length, width, height) reaches 60CM or more.
b) Measure external box dimensions using the longest, widest, and highest points of the natural outer profile. Measurements use centimeters as the basic unit; any fraction of a centimeter is rounded up to the next whole centimeter.
c) Volumetric Weight Formula: Volumetric Weight (KG) = Length (CM) × Width (CM) × Height (CM) / 8000 (CM³/KG)
d) The billing weight of the parcel is the greater of the actual weight or the volumetric weight.
Prohibited and Restricted Items for International EMS
1) Items prohibited by national laws and regulations from circulation or mailing;
2) Dangerous goods such as explosives, flammables, corrosives, radioactives, and toxics;
3) Reactionary newspapers, books, windows, or obscene materials;
4) All currencies;
5) Items detrimental to public health;
6) Perishable items;
7) Live animals (except bees, silkworms, and leeches, provided packaging ensures safety for mailing and staff);
8) Items improperly packed that may endanger personal safety or contaminate/damage other mail equipment;
9) Other items unsuitable for mailing under prevailing conditions.

